Privacy Policy

Effective Date: 03/03/2026

Last Updated: 03/03/2026

NGA Digital (ABN: 16213213054) (“NGA Digital”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Business name
Job title or role
IP address and device information
Website usage data
Any other information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our services or operate our business.

2. How We Collect Personal Information

We may collect personal information through:

Website contact or quote forms
Lead capture forms
Email or phone communications
Analytics tools (e.g., Google Analytics)
Cookies and tracking technologies
Advertising platforms such as Google Ads

Where reasonable and practicable, we will collect personal information directly from you.

3. How We Use Your Information

We use personal information to:

Respond to enquiries
Provide digital marketing services
Manage client relationships
Improve our website and services
Analise website performance and user behavior
Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

4. Marketing Communications & Consent

Where you provide your contact details to NGA Digital, you may consent to receive marketing communications from us, including:

Email newsletters
Promotional offers
Service updates
Educational content
Advertising and marketing-related communications

By submitting your information through our website forms, you acknowledge that we may contact you regarding our services, unless you opt out.

We will only send marketing communications:

Where you have provided express or inferred consent; or
Where otherwise permitted under the Spam Act 2003 (Cth).

You may withdraw your consent at any time by:

Clicking the “unsubscribe” link in our emails; or
Contacting us at info@ngadigital.com.au.

We will process unsubscribe requests promptly.

5. Cookies and Advertising

Our website uses cookies and similar tracking technologies to:

Analyse website traffic
Improve user experience
Measure advertising performance
Deliver relevant advertisements

We may use advertising platforms such as Google Ads for remarketing purposes. This means visitors to our website may see NGA Digital advertisements across other websites.

These platforms may use cookies or similar technologies to provide relevant advertising based on your browsing behaviour.

You can manage cookies through your browser settings. Disabling cookies may impact website functionality.

6. Disclosure of Personal Information

We may disclose personal information to:

IT service providers
Marketing and analytics platforms
Professional advisers (e.g., accountants, lawyers)
Government authorities where required by law

We take reasonable steps to ensure third parties handle your information securely.

7. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Security measures include:

Secure servers and hosting environments
Password-protected systems
Limited access to authorised personnel
Secure third-party software providers

However, no method of transmission over the internet is completely secure.

8. Overseas Disclosure

Some third-party service providers (such as cloud storage or advertising platforms) may store data overseas.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy law.

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

Requests can be made by contacting us at:

info@ngadigital.com.au

We will respond within a reasonable timeframe.

10. Retention of Information

We retain personal information only for as long as necessary to:

Provide services
Fulfil legal obligations
Resolve disputes
Enforce agreements

When no longer required, information is securely deleted or de-identified.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage users to review the privacy policies of any external sites they visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes take effect immediately upon publication on our website. The “Last Updated” date will be revised accordingly.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact:

NGA Digital
Email: info@ngadigital.com.au
Phone: 07 5230 8329

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).